Contact Us
We’re Here to Help You
Whether you’re posting an ad, managing your listings, exploring wholesale deals, or simply browsing for bargains, our support team is ready to assist you every step of the way.
Address
64, Lower Cathedral Road, Cardiff. CF11 6LT
Telephone
+44 29 2023 5346
Email Address
contact@klindeal.com
Thank You for Choosing Klindeal
Whether you’re buying, selling, or exploring deals, we’re committed to giving you a smooth, secure, and enjoyable experience. If you ever need help, we’re only one message away.
Customer Support – Frequently Asked Questions (FAQ)
How do I create an account on Klindeal?
Click on “Sign Up”, enter your basic details, verify your email, and you’re ready to buy or sell.
Registration is completely free.
How do I post an ad?
Posting an ad is quick and easy:
1. Click “Post Free Ad”
2. Select a category & subcategory
3. Add photos, description, and price
4. Publish instantly
Your ad will go live within seconds.
How long does my ad stay active?
Standard ads remain active for 30 days, after which you can renew them for free or choose a premium boost.
Can I edit or delete my ad after posting?
Yes. Go to My Account > My Ads, where you can edit, pause, renew, or delete any listing instantly.
How do I contact a seller?
Use the “Message Seller” button on any listing.
All communication happens through our secure in-platform chat system.
Is Klindeal completely free?
Yes, posting standard ads is 100% free.
Optional premium upgrades are available for users who want extra visibility.
What items are not allowed on Klindeal?
Prohibited items include:
Illegal goods
Counterfeit items
Weapons
Controlled substances
Items infringing copyright or UK regulations
For a full list, view our Safety & Listing Policy.
How do I report a suspicious listing or user?
Click the “Report” button on the listing or email us at report@klindeal.com with details.
We respond to safety issues as a priority.
I forgot my password. How do I reset it?
Click “Forgot Password” on the login page, enter your email, and follow the instructions to reset your password.
Why isn’t Klindeal loading properly on my mobile?
Possible reasons include:
* Corrupted mobile cache
* Blocked scripts from old theme files
* Incomplete stylesheet loading
Try clearing cache, updating your browser, or using another network.
If the issue continues, contact: support@klindeal.com
How do I boost or promote my ad?
You can upgrade your listing from your dashboard using premium features such as:
– Featured Ads
– Top of Category
– Homepage Highlight
Promotions greatly increase visibility and help you sell faster.
Do you support business or wholesale sellers?
Yes! Klindeal is wholesale-friendly and perfect for:
– Clearance stock
– Bulk wholesale lots
– Retail liquidations
– Reseller inventories
Contact: partners@klindeal.com for business accounts and bulk listings.
How do I stay safe when buying or selling?
* Meet in public places
* Verify items before paying
* Use secure payment methods
* Avoid sharing sensitive data
* Report suspicious behaviour immediately
Safety is our top priority.
We write rarely, but only the best content.
